Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
Composite products spinner never stops when Fox is activatedBy northarm · 28 Answers · 442 ViewsLast ticket: 15 Oct, 2026 23:40 · northarm
15 Oct, 2026 23:40
northarm
northarm
Accessibility Issues with ddslick drop-downBy Ludo1 Answer · 50 ViewsLast ticket: 08 Oct, 2026 13:46 · Alex Dev
PRO - Charge in USD at checkout while displaying customer's local currencyBy guiravg5 Answers · 94 ViewsLast ticket: 05 Oct, 2026 13:17 · Alex Dev
how to use on a staging siteBy robmiller1 Answer · 60 ViewsLast ticket: 05 Oct, 2026 13:14 · Alex Dev
atal Error in Background/Cron Tasks: Call to undefined function wc_get_page_screen_id() in woocs_hpos.phpBy parhelion4 Answers · 157 ViewsLast ticket: 23 Sep, 2026 11:58 · Alex Dev
Compatibility Problem With Advanced Product Fields for WooCommerceBy lvlp131411 Answers · 203 ViewsLast ticket: 21 Sep, 2026 11:30 · Alex Dev
lentitud intermitente en WooCommerceBy baitech1 Answer · 97 ViewsLast ticket: 17 Sep, 2026 19:59 · Alex Dev
Different prices and currency on checkout and 'Order Placed'By 111acne3 Answers · 136 ViewsLast ticket: 11 Sep, 2026 14:57 · Alex Dev
My payment gateway only support one currency and I want show customer their local currencyBy Nand1 Answer · 107 ViewsLast ticket: 07 Sep, 2026 14:08 · Alex Dev
Different shipping prices based on vendor country – WooCommerce + WCFM Marketplace + PacketaBy Pavlina1 Answer · 98 ViewsLast ticket: 04 Sep, 2026 14:32 · Alex Dev
Follow-up on MYR to USD checkout conversion – Converting based on MYR fixed pricing & shipping ratesBy Bennett1 Answer · 102 ViewsLast ticket: 31 Aug, 2026 11:18 · Alex Dev
Cart page doesn't recalculate totals on currency switch (Checkout works correctly)By skh.umamahfaiza9@gmail.com3 Answers · 124 ViewsLast ticket: 27 Aug, 2026 12:37 · Alex Dev
PayPal payment fails with CURRENCY_NOT_SUPPORTED for MYRBy vockoo1 Answer · 139 ViewsLast ticket: 24 Aug, 2026 11:31 · Alex Dev
When switching currencies, the unit of the fee changes, but the amount remains the same.By Young12 Answers · 206 ViewsLast ticket: 24 Aug, 2026 11:22 · Alex Dev
Product Variation Price Not Updating with FOX Currency Switcher + WooCommerce Custom Product AddonsBy D E C Y B E R1 Answer · 119 ViewsLast ticket: 13 Aug, 2026 21:33 · Alex Dev
Backend currency conversion issuesBy northarm3 Answers · 141 ViewsLast ticket: 13 Aug, 2026 21:17 · Alex Dev
Setting backend prices in EUR/USD and displaying them as TRY on frontendBy Fatih1 Answer · 264 ViewsLast ticket: 13 Aug, 2026 21:16 · Alex Dev
Cache setting not workingBy digitallion · 22 Answers · 743 ViewsLast ticket: 10 Aug, 2026 13:03 · Alex Dev
Price Rounding Issue with taxBy Holland Child3 Answers · 127 ViewsLast ticket: 10 Aug, 2026 13:00 · Alex Dev
Fox breaking Cloudflare APO cachingBy Hero18 Answers · 338 ViewsLast ticket: 07 Aug, 2026 11:57 · Alex Dev
Fixed price (ARS) not sent to payment gateway — raw USD amount charged instead (confirmed on classic checkout too)By gestionsolcepeda1 Answer · 117 ViewsLast ticket: 07 Aug, 2026 11:50 · Alex Dev
Fixed price (ARS) not applied on product variations — customer charged wrong amountBy gestionsolcepeda1 Answer · 110 ViewsLast ticket: 07 Aug, 2026 11:43 · Alex Dev
[FOX LABS] Flexible Product Fields PRO – add-on prices show wrong currency symbol on product pageBy GrzZag1 Answer · 113 ViewsLast ticket: 03 Aug, 2026 18:29 · Alex Dev
Issues with cached pages ajax and currency switched after update 2.4.9By Fran11 Answers · 256 ViewsLast ticket: 03 Aug, 2026 18:23 · Alex Dev
Only US$ currency automatically updatedBy guwe7 Answers · 174 ViewsLast ticket: 03 Aug, 2026 18:06 · Alex Dev
Can't Input Comma In Woo Price FieldsBy littlepanda5 Answers · 136 ViewsLast ticket: 31 Jul, 2026 12:21 · Alex Dev
Floating Widget Not Working on HomePagesBy sammydiaz19855 Answers · 165 ViewsLast ticket: 30 Jul, 2026 18:39 · Alex Dev
Euro sign disappearedBy Holland Child5 Answers · 196 ViewsLast ticket: 27 Jul, 2026 13:00 · Alex Dev
v2.5.0 breaks order confirmed checkout pageBy Al1111 Answer · 129 ViewsLast ticket: 27 Jul, 2026 12:22 · Alex Dev
Bug report — WooCommerce Currency Switcher (FOX) 2.5.0By jgrant@spiritualme.life1 Answer · 182 ViewsLast ticket: 27 Jul, 2026 12:21 · Alex Dev
Different pricing tiers for each product in EUR / CHFBy Roland3 Answers · 147 ViewsLast ticket: 21 Jul, 2026 12:24 · Alex Dev
iThemeland Free Gifts For WooCommerceBy lukecb8 Answers · 190 ViewsLast ticket: 21 Jul, 2026 11:51 · Alex Dev
Possible FOX Currency Switcher Bug – USD (Base Currency) Inconsistency & CTX Feed Integration Issue.By saadshah1 Answer · 137 ViewsLast ticket: 13 Jul, 2026 11:41 · Alex Dev
Currency Selection Not Working Correctly After v1.4.9 UpdateBy manjeetsire2 Answers · 200 ViewsLast ticket: 01 Jul, 2026 20:54 · Alex Dev
Currency Switching Not Working When (No GET Data in Link) Is Enabled After Update to v1.4.9By manjeetsire2 Answers · 197 ViewsLast ticket: 01 Jul, 2026 20:53 · Alex Dev
Pre-Sales Inquiry: Staging Domain License Usage and Checkout Currency Issue with FOX ProfessionalBy ABT5 Answers · 211 ViewsLast ticket: 29 Jun, 2026 16:59 · Ross
FOX Currency Switcher Pro v1.4.9 - Currency selector not working on cached pages + rollback requestBy BRACH3 Answers · 194 ViewsLast ticket: 22 Jun, 2026 11:00 · Alex Dev
Product price in single product is being replaced and HTML strippedBy ubeo2 Answers · 139 ViewsLast ticket: 17 Jun, 2026 20:36 · Ross
Caused the discount rate to be displayed in the wrong location.By Wan1 Answer · 130 ViewsLast ticket: 15 Jun, 2026 21:41 · Ross
FOX and B2BKing + WPC Grouped productsBy dudlaj7 Answers · 182 ViewsLast ticket: 09 Jun, 2026 19:03 · Alex Dev
The order amount cannot be correctly identifiedBy Yang3 Answers · 399 ViewsLast ticket: 08 Jun, 2026 12:24 · Alex Dev
Custom Currency not displayed for each payment gatewayBy Sergio3 Answers · 178 ViewsLast ticket: 02 Jun, 2026 11:13 · Alex Dev
Unable To Refund Order - Invalid Refund AmountBy littlepanda14 Answers · 398 ViewsLast ticket: 27 May, 2026 12:37 · Alex Dev
PayPal refunds fail when currency switcher plugin is activeBy Deadly Print Studio11 Answers · 312 ViewsLast ticket: 26 May, 2026 14:32 · Alex Dev