Forum Navigation
You need to log-in to create request (topic) to the support
FOX - Currency Switcher Professional for WooCommerce (old name is WOOCS)
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
WooCommerce multi currency plugin, that allows your site visitors switch products prices currencies according to set currencies rates in the real time and pay in the selected currency (optionally). Allows to add any currency for WooCommerce store! Ideal s
TICKETSLast ticket
Composite products spinner never stops when Fox is activatedBy northarm4 Answers · 26 ViewsLast ticket: 23 Jul, 2026 03:06 · northarm
23 Jul, 2026 03:06
northarm
northarm
Fox breaking Cloudflare APO cachingBy Hero11 Answers · 79 ViewsLast ticket: 22 Jul, 2026 18:04 · Hero
Different pricing tiers for each product in EUR / CHFBy Roland3 Answers · 22 ViewsLast ticket: 21 Jul, 2026 12:24 · Alex Dev
iThemeland Free Gifts For WooCommerceBy lukecb8 Answers · 71 ViewsLast ticket: 21 Jul, 2026 11:51 · Alex Dev
Issues with cached pages ajax and currency switched after update 2.4.9By Fran3 Answers · 55 ViewsLast ticket: 20 Jul, 2026 12:41 · Alex Dev
Possible FOX Currency Switcher Bug – USD (Base Currency) Inconsistency & CTX Feed Integration Issue.By saadshah1 Answer · 27 ViewsLast ticket: 13 Jul, 2026 11:41 · Alex Dev
Floating Widget Not Working on HomePagesBy sammydiaz19853 Answers · 46 ViewsLast ticket: 03 Jul, 2026 19:56 · Alex Dev
Currency Selection Not Working Correctly After v1.4.9 UpdateBy manjeetsire2 Answers · 91 ViewsLast ticket: 01 Jul, 2026 20:54 · Alex Dev
Currency Switching Not Working When (No GET Data in Link) Is Enabled After Update to v1.4.9By manjeetsire2 Answers · 97 ViewsLast ticket: 01 Jul, 2026 20:53 · Alex Dev
Pre-Sales Inquiry: Staging Domain License Usage and Checkout Currency Issue with FOX ProfessionalBy ABT5 Answers · 88 ViewsLast ticket: 29 Jun, 2026 16:59 · Ross
FOX Currency Switcher Pro v1.4.9 - Currency selector not working on cached pages + rollback requestBy BRACH3 Answers · 72 ViewsLast ticket: 22 Jun, 2026 11:00 · Alex Dev
Product price in single product is being replaced and HTML strippedBy ubeo2 Answers · 57 ViewsLast ticket: 17 Jun, 2026 20:36 · Ross
Caused the discount rate to be displayed in the wrong location.By Wan1 Answer · 47 ViewsLast ticket: 15 Jun, 2026 21:41 · Ross
FOX and B2BKing + WPC Grouped productsBy dudlaj7 Answers · 79 ViewsLast ticket: 09 Jun, 2026 19:03 · Alex Dev
The order amount cannot be correctly identifiedBy Yang3 Answers · 316 ViewsLast ticket: 08 Jun, 2026 12:24 · Alex Dev
Custom Currency not displayed for each payment gatewayBy Sergio3 Answers · 89 ViewsLast ticket: 02 Jun, 2026 11:13 · Alex Dev
Unable To Refund Order - Invalid Refund AmountBy littlepanda14 Answers · 252 ViewsLast ticket: 27 May, 2026 12:37 · Alex Dev
PayPal refunds fail when currency switcher plugin is activeBy Deadly Print Studio11 Answers · 238 ViewsLast ticket: 26 May, 2026 14:32 · Alex Dev
We are facing an issue with FOX Currency Switcher on our WooCommerce website while using NitroPack caching.By JEET1 Answer · 82 ViewsLast ticket: 25 May, 2026 13:01 · Alex Dev
Show Multicurrency Price in checkoutBy winsomebytah1 Answer · 70 ViewsLast ticket: 25 May, 2026 12:51 · Alex Dev
FOX - WooCommerce Currency Switcher Professional | Single product in other currencyBy Aris1 Answer · 80 ViewsLast ticket: 18 May, 2026 12:52 · Alex Dev
ug report: incorrect _woocs_order_rate persisted on orders, causing inflated WooCommerce Analytics totalsBy mai_studiopasacademy5 Answers · 136 ViewsLast ticket: 14 May, 2026 11:11 · Alex Dev
Currency Exchange Rate Conversion Issue?By Sun7 Answers · 135 ViewsLast ticket: 11 May, 2026 12:04 · Alex Dev
Plugin not working properlyBy callmeritesh1 Answer · 72 ViewsLast ticket: 11 May, 2026 11:52 · Alex Dev
Force currency by Polylang language/URL instead of GeoIP - FOX free versionBy Umit4 Answers · 115 ViewsLast ticket: 01 May, 2026 17:01 · Alex Dev
displays as CAD $118, but when added to the cart, it changes to CAD $204By alenijames1 Answer · 97 ViewsLast ticket: 30 Apr, 2026 19:54 · Alex Dev
Website add query string v=By Jignesh5 Answers · 210 ViewsLast ticket: 27 Apr, 2026 12:09 · Alex Dev
i wanted the price to be automatically switched if the user is for example in japanBy David5 Answers · 131 ViewsLast ticket: 23 Apr, 2026 12:58 · Alex Dev
Starting coin not working correctlyBy davidreca12 Answers · 298 ViewsLast ticket: 17 Apr, 2026 00:01 · Alex Dev
floating currency switcher widget on my site.By Nadir2 Answers · 92 ViewsLast ticket: 17 Apr, 2026 00:00 · Alex Dev
Refund Request – Fox WooCommerce Currency Switcher ProfessionalBy Sara2 Answers · 102 ViewsLast ticket: 16 Apr, 2026 00:19 · Alex Dev
Need to transfer my licence to a different domainBy Rezida1 Answer · 90 ViewsLast ticket: 10 Apr, 2026 13:20 · Alex Dev
Want to display 2 different prices based on currency, not GEO (i.e.: same product: €50 if you pay in €, $80 if you pay in $)By ppservicestudio1 Answer · 125 ViewsLast ticket: 06 Apr, 2026 12:17 · Alex Dev
Fatal Error Caused by FOX Currency Switcher PluginBy Services1 Answer · 101 ViewsLast ticket: 02 Apr, 2026 12:17 · Alex Dev
Incorrect currency symbol in Subscription table causing Proration calculation errorsBy info@lumion.pl9 Answers · 142 ViewsLast ticket: 02 Apr, 2026 12:11 · Alex Dev
Target just the currency symbol in cssBy callmeritesh1 Answer · 103 ViewsLast ticket: 30 Mar, 2026 14:06 · Alex Dev
YITH WooCommerce Gift Cards not converting prices.By sozole1 Answer · 89 ViewsLast ticket: 26 Mar, 2026 11:55 · Alex Dev
Switch currency based on locationBy Dylan1 Answer · 114 ViewsLast ticket: 25 Mar, 2026 13:31 · Alex Dev
Switcher only works in ChromeBy alice@wearemodular.co.uk12 Answers · 131 ViewsLast ticket: 25 Mar, 2026 13:13 · Alex Dev
FOX Currency Switcher breaks payment gateway issueBy Dylan3 Answers · 111 ViewsLast ticket: 25 Mar, 2026 13:10 · Alex Dev
Geo IP Currency not showing correctlyBy pgreene1 Answer · 97 ViewsLast ticket: 25 Mar, 2026 13:10 · Alex Dev
Switcher doesn't appear on product or archive pagesBy Yulia1 Answer · 98 ViewsLast ticket: 23 Mar, 2026 12:45 · Alex Dev